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Troubleshooting

  • I am a premium user. Why am I being asked to upgrade?
  • Why won't the Desktop Editor open?
  • Why won't the Desktop Editor for Mac open?
  • Why Is ProWritingAid Not Working in Google Docs?
  • How Do I Fix Installation Issues with ProWritingAid Desktop Everywhere?
  • Why Can’t I See ProWritingAid Suggestions with the Chrome Extension?
  • Why won't ProWritingAid Desktop Everywhere open?
  • Why am I seeing an API limit on the Word Add-in?
  • How Do I Fix Installation Issues with Word Add-In (Windows only)?
  • How do I stop the Desktop Editor from saying 'Project open in another programme'?
  • Where can I find the Inspiration Report?
  • Why is my word count different on ProWritingAid?
  • Can I change the highlight colors?
  • Why doesn't my Combo Report run on all of my selected text?
  • Why doesn't the Chrome extension work on this website?
  • As I edit a document the cursor jumps around
  • Why Is my Reports Toolbar Missing?
  • The ProWritingAid ribbon disappeared from Word
  • Why Am I Seeing an Unknown Error With the Summary Report in Google Docs?
  • How do I stop the Desktop Editor from saying "Project open in another programme" (Mac)?
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