Why is ProWritingAid not working in Google Docs?

If you cannot use ProWritingAid with Google Docs, please try the following steps:

Check your browser is compatible

If you use Google Docs, we recommend that you use Google Chrome. To use ProWritingAid with Google Docs, you will need to install our Chrome extension.

ProWritingAid may work with Google Docs on Microsoft Edge or other browsers, but we cannot guarantee it will work correctly.

Check your document is in Pages format

Our Chrome extension is not compatible with the Pageless mode offered by Google Docs.

To use all of our features and reports in Google Docs, find out how to switch your document to Pages format.

Check Focus mode is turned off

Our Chrome extension includes a Focus mode, which allows you to write undistracted. When Focus mode is on, the ProWritingAid Menu icon will be replaced by a closed “eye” icon.

To turn off the Focus mode, click on the closed “eye.” This will activate the Chrome extension once again.

Check ProWritingAid is enabled for Google Docs

You can disable ProWritingAid for specific websites temporarily or permanently. If you disable ProWritingAid temporarily, you can close Google Docs and reopen it, then use ProWritingAid again.

However, if you disable ProWritingAid on a specific website permanently, you can reenable it by clicking on the ProWritingAid icon in Chrome’s top toolbar:

Then, click on the toggle "Enable ProWritingAid on docs.google.com."

Clear your browser’s cache and browsing data

You may need to clear your browser’s cache and browsing data (including cookies) to remove corrupted data that may be affecting our Chrome extension. To do so, follow these instructions.

Did you know… We have 25+ specialized writing reports to help you craft better stories. Learn more in our Reports section.