Why Won't the Desktop App Open?

We're sorry this is happening! Please follow the steps below to resolve the issue. 

1. Open file explorer, and type in %localappdata%/ProwritingAid Desktop here:
75257425d63d2d3cae19ea49be82d968.png2. Press 'Enter' on your keyboard

3. Once the files load, remove the one called applicationState.json

4. Restart the app

This should allow the Desktop App to open. If not, please don't hesitate to reach out to our team at hello@prowritingaid.com who will be happy to help troubleshoot this with you!

Purchase ProWritingAid here: https://prowritingaid.com/en/App/Purchase

Sign up for a free 7-day Premium trial here: https://bit.ly/PWAsignup

Learn even more with our Getting Started with ProWritingAid article: https://prowritingaid.com/art/864/getting-started-with-prowritingaid.aspx