Why is Rephrase not working?
There are three most likely reasons why Rephrase is not working for you. This could be because:
- You have not selected the correct amount of text in your document.
- You are using a ProWritingAid integration that does not support Rephrase.
- Rephrase has been turned off.
We can help you resolve all of these issues.
How to select text in your document for Rephrase
Rephrase is designed to give you suggestions for rewriting a single sentence in your document. If you select more or less than one sentence and then click the “Rephrase” button, it may not work in the way you expected.
- If you select less than one sentence: Rephrase will automatically select the entire sentence and suggest rephrases for you.
- If you select more than one sentence: Rephrase will automatically select the first sentence out of all the sentences you selected. It will then suggest rephrases for that first sentence only.
ProWritingAid integrations that support Rephrase
- Web Editor
- Desktop Editor
- Word Add-In for Windows
- Desktop Everywhere for Windows
- Desktop Everywhere for Mac
- Chrome and Firefox browser extensions
ProWritingAid integrations that do not support Rephrase
- Edge browser extension
How to check if Rephrase is switched on or off
Rephrase is switched on by default when using ProWritingAid. To check if Rephrase is switched on or off in the Web Editor, click on the “Menu” button above the toolbar. We have highlighted this button in red in the image below.
In the drop-down menu, make sure the toggle next to “Show Rephrase Toolbar” is switched on. We have highlighted this in red in the image below.
If you’re using ProWritingAid Desktop Everywhere for Windows, click on the ProWritingAid icon in your desktop toolbar. We have highlighted this in red in the image below.
Click on “Settings” to open the drop-down menu. We have highlighted this selection in red in the image below.
Scroll down to “Show Rephrase Toolbar” and make sure the box has a tick. We have highlighted this in red in the image below.
If you’re using ProWritingAid Desktop Everywhere for Mac, click on the ProWritingAid icon in your desktop toolbar, then click “Settings.” We have highlighted this with a red arrow in the image below.
Scroll down to “Show Rephrase Toolbar” and make sure the box has a tick. We have highlighted this in red in the image below.
If you’re using one of our browser extensions, click on the ProWritingAid icon in your extensions bar. Then make sure the toggle next to “Enable Rephrase Toolbar” is switched on. We have highlighted this in red in the image below.
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