How does my subscription renew?
All our monthly and yearly subscriptions renew automatically.
All monthly and yearly subscriptions for Premium and Premium Pro renew automatically. Lifetime subscriptions for Premium and Premium Pro do not renew because they are onetime payments.
How long do automatic renewals last?
Automatic renewals remain in place for all monthly and yearly subscriptions, unless you cancel your subscription.
When will my subscription be renewed?
- Monthly subscriptions will renew on the same calendar day of the month as when you first purchased your plan, every month.
- Yearly subscriptions will renew on the same calendar day as when you first purchased your plan, every year.
How do I pay for renewed subscriptions?
We will take payments for your renewed subscriptions from the debit or credit card you have securely stored in your ProWritingAid account.
What if the debit or credit card in my account has expired?
If the card saved in your account has expired, please update your payment details as soon as possible.
What if I paid for my subscription with PayPal?
If you paid with PayPal when you first purchased your subscription, we will take payments for your renewed subscriptions from the primary debit or credit card saved in your PayPal account. If you want to use a different card to pay for your subscription via PayPal, you will need to change your primary card in your PayPal account.
What if the payment for my renewed subscription fails?
There can be several reasons why your payment for your renewed subscription may fail. First, if your debit card or credit card has expired, be sure to update your payment details as soon as possible.
If the payment for your renewed subscription fails, we will send you an email to notify you. Depending on your payment method, we will make up to 5 attempts to take the payment every 2-3 days. If we still cannot take the payment, your subscription will not automatically renew. Your plan will be downgraded to the Free plan at the end of your billing period.
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