Can you apply a discount to my subscription after I’ve paid?
We cannot apply a discount to your subscription after you have paid. This does not affect your entitlement to a refund under our Money-Back Guarantee.
The discounts we offer for subscriptions are for first-time buyers only. You cannot apply discounts when you renew your subscription unless the terms and conditions state this directly.
If you want to upgrade from a yearly subscription to a lifetime subscription for Premium or Premium Pro, the prices on your account page will include prorated discounts. We calculate the discounts based on the date you subscribed to your current plan and your next renewal date.
If you believe you qualify for a discount that you cannot apply, please contact us.
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