Why won't ProWritingAid Desktop Everywhere open?
ProWritingAid Desktop Everywhere is an integration that works directly within writing apps installed on your computer. It does not open as a separate app, even if you double-click on the "ProWritingAid Everywhere" launcher icon you may see on your desktop.
If Desktop Everywhere does not appear in an app you are using, this may mean you are not signed in to your ProWritingAid account or it is not a compatible program.
See the list of programs and apps that are compatible with Desktop Everywhere.
When you are using a compatible program, Desktop Everywhere will appear as a floating ProWritingAid icon. Here is an example of what the icon looks like:

The icon is color-coded to help you see what’s happening at a glance:
- Gray means Desktop Everywhere is not analyzing text because there isn’t any text or you’re not currently working in that app.
- Pink means Desktop Everywhere has discovered suggestions or issues.
- Green means Desktop Everywhere has not discovered suggestions or issues.
If you use ProWritingAid Desktop Everywhere for Windows, the integration will appear as a "ProWritingAid" tab in the top ribbon in Word. In all other compatible programs, Desktop Everywhere will appear as a floating icon.
If you use ProWritingAid Desktop Everywhere for Mac, it will appear as a floating icon for all compatible programs, including Word.
What if Desktop Everywhere is not appearing in a compatible program?
If Desktop Everywhere is not appearing in a compatible program, this may be due to a number of reasons:
- Desktop Everywhere is not downloaded or installed correctly on your computer. You can check if it has been successfully installed in “Apps” or “Features” under the “Settings” menu on your computer.
- You have signed out of your ProWritingAid account.
- There is a technical or network issue with the integration, writing app, or program.
If this is the case, please contact our support team directly. In your message, please include:
- The app or program you are trying to use with Desktop Everywhere.
- Your computer operating system, including the version.
- Your internet browser, including the version.
Adding these specific details will help us understand and resolve the issue quicker.
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