Is my data safe with ProWritingAid?
Data privacy is one of our core driving principles at ProWritingAid. We never use your data or your writing to train our AI models or algorithms.
In addition to this, we build our software following industry-standard security best practices to ensure your data is always protected.
Below, you will find more information on the different ways in which we protect your data. You can also read our Privacy Policy and our Trust Center for more details.
We do not share your data
As a general rule, we do not sell, trade, or otherwise transfer your data to third parties. The only exceptions are when:
- We transfer only the necessary data to third parties that assist us in operating our website, conducting our business, or servicing you. We have agreements in place to keep this information confidential.
- We may share only the necessary information when we believe it is appropriate to do so to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
- We may share anonymized visitor information with other parties for marketing, advertising, or other uses.
We do not store your writing
When you analyze your writing with ProWritingAid, we send only the piece of text that is under analysis to our servers. However, we only keep your text for the time it takes to process it and generate reports and suggestions for you. In most cases, this takes a matter of seconds. Once the analysis is complete, any record of your text is removed from our servers.
The only exceptions to this are any documents that you create and store using our Web Editor, which are encrypted and safely stored in the cloud.
No other ProWritingAid integration stores your documents.
Your data is safe on our servers
We use strong, industry-standard encryption (AES-256) to protect all your data while it’s stored on our servers.
We are regularly assessed by third party auditors (Dansa D’Arata Soucia) on the security of our software, company, and employees, and on our SOC 2 Security compliance. SOC 2 is an internationally recognized standard for managing customer data.
Your data is safe in transit
We use TLS 1.2 or higher everywhere your data is sent to or from our servers. This means no one can intercept or eavesdrop on your data while it’s sent across the internet.
We have high Data Security standards
We build our software following industry-standard security best practices.
We have peer review processes for all changes, as well as rigorous manual and automated testing. For example, we automatically scan our code for potential security vulnerabilities, including OWASP (Open Web Application Security Project) and CVE (Common Vulnerabilities and Exposures).
Additionally, we regularly use specialist penetration testing companies (CREST approved) to test our whole platform, ensuring we discover and fix any security issues promptly.