How to reset your password

If you would like to change your password, you can do so here

You'll receive an email with instructions on how to reset your password. Be sure to check your spam or junk folders in case it lands in there!

If you've clicked on the link in the email and it asks you to enter your old password before you can create a new one, it is likely that you are already logged in. 

To change your password without confirming your previous password, you will need to log out of your current ProWritingAid account on our website, click 'Forgotten your Password' and follow the instructions. 

You should then receive a password reset email from us, which will take you to the below screen.

Capture.pngThis option doesn't require you to confirm your previous password and will save your new password for you. 

If you are logged out but still see the option to enter your old password, you may need to clear your browser cache.

For further assistance, please contact our team on explaining your situation, and we'll be happy to help!

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