How Do I Fix Error Loading Message for Word Add-In for Mac?

To resolve the issue you are experiencing, please try the following steps:

  • Sign out of Microsoft Word by clicking Word > Sign Out…
  • Restart Microsoft Word and sign in again.
  • Open the INSERT menu and click "Get Add-ins" or Store.
  • Type ProWritingAid in the search field and press Enter.
  • Click Add next to the listing

  • If the issue continues to persist, please don't hesitate to reach out to our team at who will be happy to help troubleshoot this with you!

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    Learn even more with our Getting Started with ProWritingAid article: